Shipping Policy

All orders are dispatched Directly from Exway Australia's QLD warehouse. 

Due to lithium battery transportation guidelines, all boards are sent with Courier via Road Freight. We cannot deliver to a PO Box/Parcel Locker, please provide a residential or Business address, including Business name.

Shipping Costs

Orders over $100 : Free Delivery* 
Orders under $100 : $10 
Express Courier : $20
*Shipping on Skateboards to certain locations $15 (calculated at checkout) 

Approximate shipping times

Orders arrive approximately within the timeframes listed below:
Metro areas: 2-4 days
Other areas: 10-14 days
Express Courier orders are dispatched from our warehouse as Priority with delivery times of 1-2 business days to metro areas on the East Coast of Australia. 

Please note that public holidays, weather and COVID restrictions can cause freight delays beyond our control. 

Order Tracking

You will receive a tracking number via email on dispatch, which can be used to track the delivery progress of your order. 

Someone at the shipping address will need to sign acceptance on delivery, to avoid collection from Courier Depot, we suggest delivering to an address where someone is available, such as your work.